Desktop Support Engineer
We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.
Desktop Support Engineer Responsibilities:
Responding to client support requests
Contacting clients to find out the nature of the problem
Troubleshooting hardware and software issues
Installing and maintaining hardware and computer peripherals
Installing and upgrading operating systems and computer software
Troubleshooting networking and connection issues
Advising on software or hardware upgrades
Providing basic training in computer operation and management
Completing job reports and ordering supplies
Basic Server knowledge would be an advance
Desktop Support Engineer Requirements:
Graduation/ ITI/ Diploma or Relevant Experience
Proven work experience as a desktop support engineer and Windows Server handling
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
Knowledge of popular operating systems, software applications, and remote connection systems
Ability to solve complex hardware and software issues
Ability to travel and work after hours when necessary
Excellent interpersonal skills
Good written and verbal communication skills
