Application Support Engineer- CRM

Candidate will be working as L1 resource for CRM suite of application. Profile is project and support which will be involve minor development. Hence we require candidate which has hands-on experience in Java and MS SQL and Testing

  • Candidate Should know project management cycle from planning, development, execution to implementation.
  • Candidate should have hands-on experience MS SQL which include debug existing code, modify code, optimized existing code etc.
  • Candidate should have hands-on experience writing new stored procedure, view, functions, triggers, complex query etc.
  • Candidate will review existing code and change for optimization.
  • Candidate should have hands-on experience on Java technology.
  • Candidate should self-drive project creation starting from business with business till documentation.
  • The desired candidate should have quality communication and technical Knowledge such as .NET, SQL Server,IIS,API, Java.
  • The candidate must also possess experience in software development, deployment and maintenance.
  • Strong skills in applications production support mainly within Windows Server, MS-SQL, IIS, Technology.
  • Analysis and Resolution for all AppSec and VAIPT points raised by bank team as per severity (Critical, high, medium and low) of point
  • Candidate must have Technical production support experience. This will add additional value add in profile.
  • Candidate must have hands-on experience on issue analysis and bug fixing
  • Candidate must have hands-on experience of ticketing tool like unidesk, DRM, AOPM etc
  • Candidate must have knowledge of Windows scheduler, Cron Job and SQL scheduler
  • Candidate has Nginx, Docker and container will be preferable
  • Candidate has experience on monitoring tool like appdynamic, appnomic, Dynatrace will add advantage.
  • Candidate should know criticality of P1,P2,P3 and so on category ticket
    • 1-3
    • Andheri
    • As per Industry norms
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